Information on Coronavirus

Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
Washing hands

For the most up to date information about Coronavirus (COVID-19) be sure to check

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What we must all do to keep on protecting each other:

  • Wash hands - keep washing your hands regularly.
  • Cover face - wear a face covering in enclosed spaces.
  • Make space - stay at least 2 metres apart - or 1 metre with a face covering or other precautions.
  • Fresh air - the safest place to meet is outdoors. At home and in your workplace, open windows regularly throughout the day, especially when you share a space with others. Ventilate!
  • Get tested - if you have any of the COVID-19 symptoms, or have come into contact with someone who has COVID-19.

Coronavirus advice

  • Wash your hands regularly.
  • Limit contact with other people.
  • Work from home if you can.
  • Keep your distance from people not in your household (2 metres apart where possible).
  • Wear a face covering or mask inside shops, hospitals, on public transport, in taxis, and in enclosed spaces where social distancing is not possible and where you may encounter people you would not usually meet. You should also wear a mask when you are moving around inside pubs, restaurants and cafés.
  • Stay at home as much as possible.
  • Self-isolate if you or anyone in your household, workplace or social bubble has symptoms.

COVID-19 vaccines: What you need to know

Healthwatch Haringey look at what you need to know about the COVID-19 vaccination programme including all the facts, how you will know when it's your turn, where to go, and why it's important.

Information in different languages

Various leaflets, publications, audio files and videos are available in different languages, along with information for migrants living in the UK. By using the button below, you will be taken to the Mayor of London's website where this information is held.

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What you can and can't do

The government has set out its plan to return life to as near normal as we can, but in a way that continues to protect our communities and our NHS.

If you do go outside or meet with others, remember that it's still important to social distance.

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Face masks - when to wear one

To find out which settings require you to wear a face mask click the link below.

You do not need to wear a face covering if you have a legitimate reason not to. This includes (but is not limited to):

  • Young children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons).
  • Not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability.
  • If putting on, wearing or removing a face covering will cause you severe distress.
  • If you are traveling with or providing assistance to someone who relies on lip reading to communicate.
  • To avoid harm or injury, or the risk of harm or injury, to yourself or others.
  • To avoid injury, or to escape a risk of harm, and you do not have a face covering with you.
  • To eat or drink if reasonably necessary.
  • In order to take medication.
  • If a police officer or other official requests you remove your face covering.

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If you think you might have coronavirus


  • A high temperature.

  • A new, continuous cough.

  • Loss/change in your normal sense of smell or taste.

Use the NHS 111 online coronavirus service if:

  • To find out about getting tested.
  • You feel you cannot cope with your symptoms at home.
  • Your condition gets worse.
  • Your symptoms do not get better after 7 days.
  • You do not need to contact 111 to tell them you're staying at home. Read the NHS advice about staying at home.

What to do if you have these symptoms

  • Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate and get tested if you are advised to do so.
  • Only call 111 if you cannot get help online.
  • You must get a test. Find out more and book.

Use the 111 coronavirus service

Getting tested for Coronavirus (COVID-19)

Guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available is available on the Government's website.

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How to self isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus.

  • If you live alone, you should stay at home for 10 days from when your symptoms started.
  • If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self isolate and what this means for families visit the Government website.

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How to avoid catching or spreading germs


  • Wear a face covering or mask if you can, inside shops, hospitals, on public transport, and in enclosed spaces where social distancing is not possible and where you may encounter people you would not usually meet.

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

  • Put used tissues in the bin straight away.

  • Wash your hands with soap and water often, and for 20 seconds – use hand sanitiser gel if soap and water are not available.

  • Try to avoid close contact with people who are unwell.


  • Do not touch your eyes, nose or mouth if your hands are not clean.

Hand washing: How to wash your hands properly

Advice for people at high risk

The guidance for the clinically extremely vulnerable is that shielding has been paused. To find out what this means, click the button below.

In the event of a local lockdown, see the information on the government site and visit your local authority’s website for further guidance.

If you’re clinically extremely vulnerable, you are advised not to enter any area where shielding advice is in place.

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Further information

NHS England had produced a list of common questions about coronavirus, covering advice for you and your family, how it's caught and spread, prevention, self-isolation, testing and treatment and foreign travel. 

NHS common questions

Other places for information:

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You'll need to stay in isolation, away from other people, until you have recovered.

Looking for information and advice?

We know it's not always easy to find the information and advice you need, and that growing older doesn't come with a manual. We provide information and advice that we think you need. 

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