What we do

We provide independent information, guidance and support to enable local people to build skills, friendship, networks and confidence to achieve their goals.

We help local people over 50 to:

  • make life better
  • meet new people or reconnect with their community
  • build skills and confidence
  • live independently and safely in their own homes
  • find places to go and things to do

People who are in need or support or friendship can refer themselves directly to us. Our offer won't be right for everyone, but if it's not we'll ensure that the right kind of support is found. We also accept referrals from local organisations, groups, family and friends. 

Reach and Connect is delivered by eight 'Community Connectors' from a range of community settings in Haringey. Our eight Community Connectors work across the north, south, east and west of Haringey and cover all the wards.

Telephone friendship and support

We offer free calls to people in Haringey who would like to receive regular weekly calls from a friendly and supportive volunteer or would like to join a 'telephone circle' group. The calls last approximately 30 minutes, and take place on the same day, at the same time, each week.  

We match older people and volunteers carefully, to ensure they have some common interests and friendships are reviewed regularly, to ensure that both parties find them enjoyable.   

Our telephone friendship service is not a counselling service, and no specialist advice or support is provided.

Recipients and Volunteers never meet. This helps to ensure the safety of recipients and volunteers.

Recipients and Volunteers never meet. This helps to ensure the safety of recipients and volunteers.

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Not happy with our service?

If you're not happy about the Haringey Reach and Connect service, feel that you have been treated unfairly, or would like to complain about one of the Reach and Connect team members, you can make a complaint here.

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