What we do

We provide independent information, guidance and support to enable local people over 50 to improve their wellbeing in six different areas:

  • Connect
  • Be Active
  • Take Notice
  • Keep Learning
  • Give to Others
  • Stay Independent

Our service is 'light touch' and non-specialist, with a focus on signposting, short term support and workshops to help over 50s in Haringey to build confidence and to achieve their goals.

People who are in need or support or friendship can refer themselves directly to us. Our offer won't be right for everyone, but if it's not, we'll ensure that the right kind of support is found. We also accept referrals from local organisations, groups, family and friends. 

Reach and Connect is delivered by eight 'Community Connectors' from a range of community settings in Haringey. Our eight Community Connectors work across the north, south, east and west of Haringey and cover all the wards.

Telephone friendship and support

We offer free calls to people over 50 in Haringey who would like to receive a weekly call from a friendly and supportive volunteer or would like to join a 'telephone circle' group. The calls last approximately 30 minutes, and take place on the same day, at the same time, each week. One to one calls are offered for a period of six months and telephone circles for 10 weeks.

We match older people and volunteers carefully, to ensure they have some common interests and friendships are reviewed regularly, to ensure that both parties find them enjoyable.   

Our telephone friendship service is not a counselling service, and no specialist advice or support is provided.

Recipients and Volunteers never meet. This helps to ensure the safety of recipients and volunteers.

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The service brings together Public Voice (external link), Mind in Haringey (external link), HAIL (external link), LGBTQI+ organisation Wise Thoughts (external link) and the Haringey Over 50s Forum (external link) to support Haringey residents who are 50+, at risk of social isolation or who have suffered a recent life event that threatens their wellbeing.

Not happy with our service?

If you're not happy about the Haringey Reach and Connect service, feel that you have been treated unfairly, or would like to complain about one of the Reach and Connect team members, you can make a complaint here.

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