Person making a complaint

Making an adult social care complaint

You should talk to the team responsible for delivering the service you are unhappy about. If you are still not satisfied, you can make your complaint directly to Haringey Council.

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Care home issues

Do you have concerns about the cleanliness, quality of personal care or behaviour of staff at your care home?

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NHS issues

You can make a complaint about any aspect of NHS care, treatment or services. This includes GP, hospital, pharmacy, ambulance or community health services.

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Haringey Council issues

You can complain about anything that the council does if it directly affects your care.

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Homecare issues

You have a right to receive a certain standard of care and be treated in a professional and caring way.

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